DreamHost Review

dreamhost

The company is based in California, Brea and was founded in 1997 by 4 college students looking to start a business to make the world of web hosting better. Even though their main attraction is the shared web hosting services, the DreamHost Company is also equipped with other types of offers. Respecting the tradition that its competitors follow (we can name here companies like iPage, 1&1, Hosting.co.uk, GreenGeeks, and others), their offer also includes Virtual Private Servers, dedicated servers, Cloud services and storage and Domain name registration services. As the technology evolved, it opened several doors for web hosting companies that allowed them to widen their area of services and increase profits and DreamHost took advantage of this.

Besides their reliability and efficiency, there are two main features that make the DreamHost shine in front of competition:

  • A generous 2 weeks free trial during which the user can test and get used with the platform;
  • A 97 day Money Back Guarantee which overcomes by far any other promise of this kind. The maximum any web hosting company is willing to offer is 30 days.

Hosting Plans & Features

Just like iPage, DreamHost also chose to go with a single shared hosting plan regardless of the type of client. This limits somehow the user as he/she will not be offered the same flexibility a company like Easyspace is willing to create.

Still, to overcome this shortcoming, their offer includes unlimited domains, parked domains, and subdomains for one single account. This feature is not supported by many companies on the market, in a low-cost package. Also, unlimited emails, bandwidth and disk space are provided due to the fact that the shared hosting services are based on Debian Linux.

They manage to support 100% uptime on all their services fact that shows DreamHost is a reliable solution that will keep your business working day and night. The other services they offer are just as reliable and are targeted to allow the user to create a better environment for his/her online business. Thus, the VPS services and dedicated servers are based on Linux for extra speed and the hardware configuration is created for long time endurance and reliability.

They do have a problem with the overall security as vital services like backup and restoration are not available for the shared web hosting plans. To offer some level of security for small businesses, the offer includes email spam protection and SSH features. If a user wants to upgrade, there is the possibility to add shared SSL for an extra fee.

Features Basic shared web hosting plan
Price per month from $8.95
Hosted on SSD
Free Domain Name 1 for as long as you have the account
Storage Unlimited
Bandwidth Unlimited
Domain Hosting Unlimited
Email Accounts Unlimited
1-Click WordPress Installer Yes
Web-Based Control Panel Yes

Bandwidth & Disk Space

DreamHost respects the characteristics of a low-cost web hosting offer by equipping theirs with unlimited bandwidth and disk space. Of course that unlimited means using their resources responsibly. We have to remember that the basic account is a shared web hosting service that you share with lots of other users.

Reliability & Support

The support team can be contacted either through the control panel interface (as a customer) or via a web form available on the Contact page. They do not provide a phone number for non-customers.

The site also offers access to viewers and users to the DreamHost Wiki (their knowledge database) and various Discussion Forums where a user may find valuable information.

Ease of Use

The platform is quite simple and seems easy to use even by a completely non-technical person. Every new user will have 97 days to get used to the platform and tools, which is plenty of time even for those who don’t know their way around a website.

Final Thoughts

PROS:
  • Free domain name for as long as you have the account
  • Unlimited sites for one account
  • Unlimited bandwidth & storage
CONS:
  • There have been reported occasional billing issues
  • Only for personal sites and small companies

DreamHost is another company that offers services for small businesses and personal sites rather than encouraging big companies. This is not necessarily a bad thing, but they still have major security issues by not offering the possibility to backup and restore for the basic plan.

9.8 Total Score
Excellent!

Performance
9.6
Reliability
9.5
Features
9.2
Customer Support
9.9
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