Heart Internet Review

Heart Internet

The Heart Internet Company was founded as a separate company in 2004 and it is based in UK. They are currently servicing a few hundreds of thousands of customers from various countries all over the globe, and their offer is customized to fit both the personal sites, those created by freelancers and agencies, bloggers and the sites created to promote thriving online businesses and large national agencies with complex requirements. Besides the usual shared web hosting services, their offer also includes VPS and dedicated servers.

One very important aspect with the Heart Internet Company is their love for new technologies. Their servers, platforms, systems and software are always up to date fact that allows them to stay ahead of the competition. This also guarantees users that they’ll have access to the latest technologies, fastest connections and most modern platforms.

Hosting Plans & Features

Just like with their main competitors, Heart Internet’s offer includes a lot more services than web hosting. Just to make an idea of how wide their offer really is, we listed some of their most important services:

  • Reseller hosting services
  • Dedicated servers for companies who don’t want to use the shared resources web hosting plan
  • Hybrid servers – these are actually dedicated servers that support the latest virtualization technology
  • VPS services – Virtual Private Servers are more powerful and secure, making this a great service for companies with large data transfers;
  • Site Designer services – Heart Internet includes the site building tools as an additional service on their offer in spite of the fact that their competitors (platforms like 1&1, iPower, or iPage) offer these tools for free;
  • Email marketing services – all the tools for email marketing campaigns at an affordable price.

The web hosting services are separated in three basic packages that support a rich selection of features in order to create the perfect solution for everyone. Thus, the basic features that deserve mentioned are:

  • Unlimited disk space and bandwidth (according to the chosen plan)
  • Unlimited email accounts and options (this may differ according to the plan you choose)
  • Email protection from spam and junk mail
  • Website statistics that will be extremely useful to a campaign manager who wants to know the site’s state
  • FTP access
  • MySQL database access
  • Access to the website builder (according to the chosen plan)
  • 1-click install apps (this feature is missing from the basic plan)

To allow users to test their features, the Heart Internet Company practices the 30 days Money Back Guarantee policy.

Features Starter Pro Home Pro Business Pro
Price per month £2.99 £8.99 £13.00
Unique sites 1 1 3
Disk space 5,000MB Unlimited Unlimited
Bandwidth 30,000MB Unlimited Unlimited
Cloud platform Yes Yes Yes
Setup fee £9.99
Email space (in no of messages) 1000 10000 Unlimited
Website statistics Yes Yes Yes
MySQL 5 Unlimited
Website Builder tools Yes Yes
E-commerce features Yes Yes
More Information Read More Read More Read More

The Starter Pro package is more suited for small sites like personal blogs, family sites, sites for beginners and so on. On the other hand, the Home Pro and Business Pro packages are specially created to support a well-developed business completely.

Bandwidth & Disk Space

According to their own package distribution, only the Home Pro and Business Pro packages are equipped with access to unlimited resources. Even more, these can’t be used abusively regardless of your package type.

Reliability & Support

The online support team is based in UK and it is formed out of a team of experts, prepared to answer technical questions 24/7 365 days a year. They can be contacted via online chat, phone, or mail and the site offers complete access to a Support database, rich in various types of information.

Ease of Use

Both the website and the tools offered by the Heart Internet platform are easy to use by both beginners and advanced users. Even more, the packages are tailored for beginners and advanced users, so everything is as easy as it gets.

Final Thoughts

PROS:
  • Users have the possibility to customize the plans according to their will
  • Great and simple tools
  • Good speed
CONS:
  • There may be some trouble with the support team
  • The very basic plan doesn’t have unlimited access to resources

Unlike iPower, Hosting.co.uk, or GreenGeeks solutions, the Heart Internet offer includes the big companies and large corporations in their offers. We can definitely say that this company has the possibility to offer solutions for both beginners and professional users.

9.3 Total Score
Excellent!

Performance
9.5
Reliability
9.3
Features
9.1
Customer Support
8.9
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